All Systems Operational

Uptime over the past 90 days. View historical uptime.
Expert Console Operational
Client Application Operational
Unattended Services Operational
SetMe Global Network Operational
Africa Operational
America 1 Operational
America 2 Operational
Asia Operational
Australia Operational
Europe Operational
Customer Portal Operational
Online Shop Operational
Web Pages Operational
Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 16, 2026

No incidents reported today.

Sep 15, 2026

Issues launching or using the Expert Console and the Client Application
Resolved - This incident has been resolved.
Sep 15, 01:00 UTC
Monitoring - We have implemented a fix and are monitoring the results.
Sep 15, 00:45 UTC
Identified - We have identified a possible cause and are currently implementing a fix.
Sep 15, 00:30 UTC
Investigating - We are currently experiencing an issue affecting the Expert Application .

IMPACT
Some users may be unable to start the Expert Console Application, start a support session, or perform actions within an active support session. You may see errors, timeouts, or actions may not complete.

Our engineering team is actively investigating this issue and working to restore service as quickly as possible.

We will post an update as soon as we have more information.

Thank you for your patience.
Sep 14, 23:30 UTC

Sep 14, 2026

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

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